Stock count issue
closed
S
Stefy Manurung
Hi Product team, i've found some issue on the stock count.
Our customer place an order for this item https://eezee.sg/product/wurth-brake-cleaner-700ml-brkclnr-700ml-1dbf7ea7c5 for 240pcs.
Somehow, our stock count not automatically reduced.
The stock qty that appear on our website is still 600pcs as below.
The invoice number for this order is SGD-2208-1016
T
Terrence
closed
S
Stefy Manurung
Hi team,
Found similar issue regarding the stock count as below
Original stock count for item https://eezee.sg/product/cable-tie-200-x-4-8mm-100pcs-pack-c3a0eabbb7 was 1766 pack
EM was check out this item with qty 1620 on invoice SGD-2209-911
The total product that should be appear on the product page is 146 pack.
But its appear at 156pack as below
S
Selene
Stefy Manurung: After checking, this is not a system issue. It is because the initial stock count is updated wrongly by the team.